Logistics Specialist LATAM
About Andes.
Founded in 2011, Andes Global Trading is a leader for the America’s in the frozen and refrigerated meat trading industry, focusing on Pork, Beef, Poultry, and Vegetables.
Our offices, customers, and vendors are located around the region and the globe, including 20 countries we sell to and +10 countries we currently buy from.
Position Summary.
As a Logistics Specialist, you will be responsible for coordinating our client’s logistical operations and ensuring that all systems are updated with all supplier and shipping information; Coordinating import and export shipments, you’ll assist with customs clearance, inland transportation, bookings and cargo tracking, as well as handling any customer queries relating to deliveries
At Andes we are proud to be a hands-on, fast-moving, and entrepreneurial company. The ideal candidate thrives in a fast-moving environment, has an entrepreneurial mindset, is a great cultural fit, and brings the appropriate structure to ambiguous, often rapidly changing environments.
Key Accountabilities:
Answer general customer inquiries regarding customer order status, pricing, tracking, and bookings.
Daily contact with suppliers regarding purchase order status, production completion dates, and booking dates.
Invoicing and coordinating shipments; including ground, air and ocean.
Compiling reports and providing support to other staff members.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Evaluate and recommend the best carrier for international shipments.
Complete all paperwork requirements for international shipments.
Schedule and confirm pickups with carriers at our domestic distribution center as well as our international suppliers or vendors.
Confirm deliveries, and debug late shipments, including issues with shipments in transit
Maintain excellent relations with logistics companies, carriers, and suppliers
Communicate with customers as required to answer logistics-related questions and proactively resolve any issues that may arise.
Ensure that logistics planning is effectively carried out to meet service and cost targets. Negotiates contracts for freight forwarders, brokerage and freight movement.
Oversees Inventory receipt and costing (overseas shipments) and inventory transactions (adjustments, transfers)
Coordinates with all areas of operations regarding inventory availability, i.e. customer service, warehouse, production, sales and order entry.
Work in close collaboration with other departments, such as operations, product design, production, customer service, marketing, and accounting.
Required Experience and Skills:
3+ years of experience in order management and supply chain.
A BS degree in business or a related field, with a focus on supply chain and/or logistics with a strong academic track record. Or equivalent years of experience.
Quick and accurate data entry skills.
Must have exceptional ability in Microsoft Office Suite with emphasis in use of Excel and Access as analytical tools
Experience in SAP Business One.
Highly organized and detail-oriented with strong focus on accuracy, while quick to learn
Excellent oral and written communication skills
Enjoys helping and interacting with other people; always friendly and courteous
Excellent judgment and discretion in handling difficult situations
Strong work ethics and a natural team player who helps others succeed
Why work for Andes Global Trading?
At ANDES, we recruit and hire people who think like owners as we are entrepreneurial in spirit. We own our unique values-based culture, and our work environment is deeply rooted in honesty, transparency, communication, commitment, responsibility, and most importantly, an amazingly genuine attitude.
We pride ourselves on our fun and energetic environment that also provides our employees with a great sense of belonging as people are at the heart of all we do!
